Jenny Lozano-Rivera,MSW, LCSW

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Hackensack Meridian Health Palisades Medical Center, North Bergen, NJ 07047

Manager, Emergency Room Mental Health (8/2020 – Present),

● Responsible for overseeing crisis intervention operations in the emergency room. Supervision of mental health workers and behavioral health technicians. Review all clinical documentation, including patient charts, statistics, and reporting.

WeCare Representative (06/2021 - Present)

● Offer emotional support, compassion, and understanding to team members based on the principles of Psychological First Aid.

High Reliability Trainer (12/2022 - Present)

● Train team members and management on high-reliability safety behaviors and universal skills

Clinical Pastoral Education Training (9/2022 – Present)

● Assisting patients and their families with support and prayer.

Bilingual Counseling Services, LLC, West New York, NJ 07093

Licensed Clinical Social Worker (2/2014 – Present)

● Bio-Psychosocial Needs Assessments for Children System of Care. Observe family interactions and dynamics and work to decrease the frequency of problem behaviors and family separation through referral and linkages.

● Psychological Evaluations for Immigration Services – Political Asylum, VAWA, U-Visa, T-Visa,

Removal of Conditions, Cancellation of Deportations, and Waivers.

Trucare Counseling Services, LLC, Atlantic Highlands, NJ 07716

Consultant, Therapist, Licensed Clinical Social Worker (9/2016 – 12/2021)

● Bio-Psychosocial Needs Assessments for Children System of Care. Observe family interactions and dynamics and work to decrease the frequency of problem behaviors through referral and linkages.

Mental Health Association Monmouth County, Shrewsbury, NJ

Consultant, Therapist, Licensed Clinical Social Worker (10/2011 – 12/2021)

● Bio-Psychosocial Needs Assessments for Children System of Care. Observe family interactions and dynamics and work to decrease the frequency of problem behaviors through referral and linkages.

Care Plus New Jersey, Fairlawn, NJ 07410

Clinical Program Manager-School Based Services (2/2020 – 8/2020)

● Individual counseling, school clearance assessments, working with youth on social skills, conflict resolution, mindfulness, anger management, and stress management. Collaborations with the school personnel, community outreach to engage youth and families, case management and coordination, and partnerships with child study teams as needed.

Program Manager-Children’s Mobile Response & Stabilization Services and 

Clinical Supervisor: Partnership for Children (PFC) (7/2018-2/2020)

● Planning, directing, and supervising clinical and administrative staff. Ensure that the team provides immediate therapeutic mobile crisis services to youth and their families in the community on a 24/7 basis. Successfully achieves departmental goals and objectives within the prescribed time frame.

● Supervises clinical staff to ensure they provide community mental health services to children and their families, following PFC Program regulations, standards, and requirements.

Mental Health Association Monmouth County, Shrewsbury, NJ

Director of Community Support Services (07/1/2017 – 07/5/2018) 

Clinical Coordinator Supportive Housing Programs (7/2014 – 6/2016)

● Responsible for the oversight of clinical operations and staff. Reviewed all clinical documentation, including client charts, required reporting, and individual rehabilitation plans for accuracy and compliance with related regulations and provided personal coaching with IME to design and authorize Individual Rehabilitation Plans for optimal client success. I supervised program staff in identifying opportunities to meet clients’ housing and daily care needs.

In-Home Licensed Counselor (10/2011 – 6/2016)

● Provide an individualized program of care for youths with intellectual and developmental disabilities. 

Case Manager for DYFS Wrap-around Program (8/2010 – 8/2012) 

● Educated parents concerning behavioral issues and provided them with skills to use with their children. I worked with the parents on skills for repetitive behaviors, communication, social delays, and how to handle impulse reactions in children. Employed behavior modification, role-play, and modeling therapies to teach anger management, reduce stress, and improve social and problem-solving skills.

Bilingual Family Resource Worker for the Red Bank Resource Network (12/2010 – 7/2013)

● Provided translation services for clients and assisted in completing documentation and applications for assistance.

Supportive Housing Social Worker for Partners in Independence Program (1/2009 – 7/2014)

● Coordinated care through collaboration with the client’s support system. We educated the client’s family about medication and the availability of community and critical services.

CPC Behavioral Healthcare, Red Bank, NJ 07701

Case Manager for Integrated Case Management Services, ICMS (1/2007 – 1/2009)

● Coordinated care through collaboration with the client’s support system. We educated the client’s family about medication and the availability of community and critical services.

Resource Center Women & Families, Hillsborough, NJ 08844

Counselor and Group Facilitator for the Safe Families Program (5/2005 – 1/2007) 

Legal Advocate/Case Manager for the Domestic Violence Court Program (4/2004 – 5/2005)

● Provided education to clients on the dynamics of domestic abuse. Offered validation of their experiences and advised them about power and control, the cycle of violence, setting healthy boundaries, healthy relationships, self-esteem, and warning signs. I Provided legal advocacy and counseling to victims of domestic violence. Developed individualized safety plans and treatment services for the clients.